Access, gates and lockboxes
You do not need to be home. Keys, lockbox and garage codes, and condo gate or buzzer codes are stored securely, used only for a booked clean, and deleted the day you ask.
- Home
- How It Works
From first text to finished clean.
Here is exactly how a Farmington Hills booking runs, start to finish.
From first message to finished clean
Tell us what you have
A short message: bedrooms, bathrooms, and anything to know about — pets, allergies, rooms to skip.
See the price in writing
A fixed price and your next three openings, back within one business hour. No meter running, no extras on the day.
We clean, you look it over
Everything arrives with the cleaner. Anything not right, flag it within 24 hours and it is redone free.
The Price
No surprises on the invoice.
Every quote is a fixed figure, not an hourly rate. If a clean takes longer than expected, that is our misjudgement to absorb, not yours to pay for.
The price moves only when the job does — you add a room, or switch from a standard to a deep clean — and the new number comes in writing first.
- Not hourly. The clock is not your problem.
- No hard sell at the door. Suggestions come by text.
- Free to cancel with 48 hours notice.
On The Day
A visit, hour by hour.
No crew, no meter, no hunting for the bathroom.
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The evening before
A text with your arrival window
One message confirms the slot. Reply to move it and nothing is charged, whether you are on a plan or not.
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At the door
Shoes off, kit in, straight to it
The cleaner brings the vacuum, cloths and products. Nothing comes out from under your sink unless you ask for your own to be used.
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During
Top to bottom, wet rooms last
High surfaces before floors, because dust falls, and kitchens and bathrooms last so they stay finished.
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Before leaving
The checklist, signed off
Each point is ticked. Anything that could not be done — a locked door, a blocked drain — is written down and sent to you.
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Over the next 24 hours
Your window to flag a room
A text is enough. The room is redone that week, free.
Our Promise
Not right? We come back and redo it.
At no cost, with no back-and-forth. Here is how.
Message us inside 24 hours
A call or text is all it takes. A photo is useful but never required.
We return within the week
Normally within two days, and the room is cleaned again properly.
You pay nothing more
No call-out fee and no credit note instead. You paid for it done right the first time.
$2M liability insurance on every visit. If something is damaged, we tell you that same day.