$2M insurance
Liability cover in force before any key is handed over. Ask, and you get the certificate itself.
- Home
- About
Who you are handing a key to.
Insured, background-checked and answerable to you directly — not a call centre and not a franchise.
Straight Answer
Every visit held to the same standard.
Brightwell is owner-run and independent — not a franchise and not a booking line. You speak to the person who prices your home, and your preferences are written down so they stay remembered.
Every clean carries a written guarantee: flag a room within 24 hours and it is cleaned again free, with no debate, no call-out charge and no credit-note instead.
Checked In Advance
What is in place before the first visit.
The things worth asking any cleaner about, already done.
Background checks
Every cleaner is checked and documented before working in a home. The paperwork is available on request.
Safe products
Certified eco and pet-safe as standard, fully fragrance-free if you prefer. Your own products are fine too.
We only share before and after photos with the homeowner’s permission, and only of our own work.
Why This Exists
We spent years looking for a cleaner we could rely on. Then we became one.
My family went through cleaning company after cleaning company. Finding someone who could clean was easy. Finding someone we could count on was not.
The quote that crept up on the day. The arrival window that passed with no call. The visit that just did not happen, and the week it took to find out why. Every time we started again with someone new, it ended the same way.
So I stopped looking and started Brightwell.
Most of what this company is strict about is a fix for something that went wrong for us. Prices are fixed in writing before anything is booked. Quotes come back within one business hour. And if a room is not right, you have 24 hours to say so and we come back and do it again for nothing — the one thing none of those companies ever offered.
If you have been through the same run of companies, you already know exactly which of those promises matters most. Ask for a quote and hold me to it.
— George, owner, Brightwell Home Cleaning
What Clients Say
Reviews, unedited.
Every word below was left by a real customer on Google and is shown exactly as written.
George was great. Very easy to book and cleaned very well! George was very respectful and made me feel super comfortable having other people in my home. Will recommend them to my parents!
George was great! The cleaner arrived right on time, was professional and did an amazing job. Everything was cleaned thoroughly and the price was very reasonable.
Absolutely the best cleaning geoege came out to me and gave me a quote and had people there the same day and they house was clean!!
Who You Are Hiring
George — owner, Brightwell Home Cleaning.
George runs Brightwell, quotes every home personally, and answers every message himself. Local, independent, insured, and accountable for every visit that carries the name.
- $2M liability insurance in place before any key is handled — the certificate is available.
- Every cleaner background-checked and documented before they work in a home.
- Eco and pet-safe products, colour-coded cloths and a sealed-filter vacuum cleaned between homes.
- No franchise. An independent business, answerable to you directly.
Questions about any of that are fair game before you book — put them in your quote request. A cleaner who will not answer them is telling you something.
Equipment
Nothing borrowed from under your sink.
The cleaner arrives with the vacuum, cloths, products and microfibre, so the result is the same whatever is in your cupboards.
Cloths are colour-coded by room. The bathroom cloth never sees the kitchen, and that is the kind of detail worth checking on.
- Sealed-filter vacuum, kinder to allergies.
- Colour-coded microfibre, washed between homes.
- Certified eco products, fragrance-free on request.
- Using your own? Leave them out for us.